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10/10 Άριστο
Tucker S.
1 Οκτωβρίου 2023
Highly recommend, went above and beyond expectations!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Stayed for roughly a week at a property on Kauai with the wife with intentions to have both a secluded/remote get away and quite place for business conference calls/meetings while away.Upon arrival, unfortunately we found the property was under construction. Construction (landscape only, not structural) was obviously unexpected and urgent due to unforeseen conditions so was not at the owners or Hawaii Life Rentals fault though was still upsetting. I will add we were notified a few days prior to arrival of this so it was NOT completely unexpected, the contractor just did not properly provide anyone notice of the extent of work to be completed.Anyways with all that said, what was amazing is Hawaii Life went ABOVE AND BEYOND to ensure we were satisfied many ways, primarily by staying in communication to help quickly/professionally get this corrected.Besides this small issue (again not at all their fault) the property/view/service/quality and much more were unbelievable. WOULD HIGHLY RECOMMEND and unquestionably will be my top choice for corporate retreats or family vacations next when visiting Hawaii.
