4/10 Κακό
Tim S.
20 Απριλίου 2024
Αρνητικά: Καθαριότητα, check-in, επικοινωνία, ακρίβεια καταχώρισης
Unfortunate choice
We have been using vacation rentals for more than 10 years. I all that time we have never had a poor experience.
Our experience with this one was different.
When we walked into the unit the fragrance was pretty strong despite all of the windows being open. Once we put away the sources of the fragrance it smelled musty. There are no curtains other than a couple shears.
The TV and Internet didn't work per VRBO instructions and required help from Joy the next door neighbor to get it working. The TV and Internet services are Joy's so you are sharing her services. During our stay the internet was out almost everyday at some point. The TV is 24".
It wasn't clean. There was rodent feces on the bathroom mirror, TV cabinet, and along the walls in the unit. According the the information sheet, roaches and mold are common too. We did see moldy areas but no roaches. We did have several lizards living in the kitchen.
There were several broken dishes in the kitchen cabinet and a inoperable fan as well.
The host Valerie, the least helpful person I have ever dealt with.
From my first contact about the key code, which she never responded too, requiring a second request three days later to our last communication, it was bad.
For some reason, she expects you to be her property manager.
Tim S.
Πραγματοποίησε 7 διανυκτερεύσεις τον Μάρτιο 2024