Condo, 2 υπνοδωμάτια, 3 πλήρη λουτρά Λουτρά, (Άτομα 2-6)
Πισίνα / Σπα
Υπηρεσίες στην τοποθεσία
Check-in: 4:00 μ.μ.
Check-out: 11:00 π.μ.
Απαγορεύεται το κάπνισμα
Απαγορεύεται η είσοδος σε κατοικίδια
Επιτρέπεται η είσοδος σε παιδιά
Μέγιστος αριθμός ατόμων:6
Επιστροφή χρημάτων ποσοστού 100%, αν η ακύρωση γίνει τουλάχιστον 60 ημέρες πριν την ημερομηνία άφιξης. Επιστροφή χρημάτων ποσοστού 50%, αν η ακύρωση γίνει τουλάχιστον 30 ημέρες πριν την ημερομηνία άφιξης.
This was our 6th time staying at Villa Estancia. We have rented 3 different villas prior and this is the 4th. We love the property and would not stay anywhere else because the location and the amenities are 1st rate. I actually rented 2 villas this time one for my wife and I and one for our children and their friends all whom have never been there before. I have rented this villa 3 years in a row. Much to our surprise the villa my wife and I stayed in and I am reviewing didn't have maid service. The units I have rented before all had maid service every other day. When I asked the front desk when the room would be cleaned I was told this units owner does not provide this service. I messaged the owner who promptly got back to me and told me there was cleaning before coming and when leaving only in and out service. I did not know this and was quite disappointed. She told me it was on the VRBO listing under housekeeping then told me it said ask owner. I returned to the website and couldn't find that anywhere. I asked friends at the pool and the real estate agent who we know and has been there a very long time and was told they didn't know of any units being rented that didn't have cleaning service at least every other day. I had to buy garbage bags because I used the only one provided in the kitchen to put fruit peels in. There were no extras and obviously service. There was no Kleenex which I also had to go buy. Maybe I'm wrong but if you're renting a 5 star property I think you would expect housekeeping included. We piled up all our used towels in the hot tub for the week. In closing I will tell you I highly recommend Villa Estancia but I will tell you there are units with maid service and much better amenities for this price or less so I would look elsewhere. This put a damper on our vacation but at least we put our kids and friends in the unit we usually rent with maid service or I would have been embarrassed and so should this owner be!
I'm sorry for the confusion Frank. Just to clarify we do have it listed as "ask owner" on the housekeeping section of our listing. However, after looking at the portal that owners have vs. renters I see that data, that shows up in the owners portal for housekeeping, is not showing up on the advertising website for renters. As owners we work off a different section of VRBO and until now I never realized that information was not transferred into the advertising section. This will be something I address with VRBO. Also as we had previously discussed and the front desk also advised you, 100% owners usually don't include every other day cleanings , its usually just fractional owners. We have owned this unit for well over 10 yrs and have always done it this way. We do offer every other day cleaning during premium/holiday times but during regular down time we do not. BUT we hear your concerns and will now look into offering this all the time. I would like to offer you to come back and stay with us and we would be happy to give you a discounted rate with maid service. Again I'm sorry you experience wasn't what you hoped for and hopefully we can rectify that if you come back and stay with us!
Love Villa la Estancia!
The staff is always willing to help and very friendly and courteous. The resort is simply beautiful. The unit was clean with a few 'pay forwards' for us to use. We paid forward as well. Thanks for a wonderful stay!
Thank you Ellen ! We always love having you as a guest!
Best Work/ Vacation Stay Ever!!
I was traveling to Los Cabos for two business meetings on very short notice.
The owner of the unit was more than accommodating and did everything possible to make sure our stay was
perfect. The unit was perfect and exceeded our every expectation!
This owner and their unit will always be our First Choice for Los Cabos stays!
Thanks Once Again!!
Thank you for your review ! Please come stay with us anytime!
We had a great vacation!
We had a great vacation! Condo is very nice and spacious; huge patio with a neat ocean view. Resort pool was nice. Beach is pretty but not very swim-able. This resort fit our vacation style well, leaning toward more peaceful. Much quieter than the resort next door. We added the all inclusive food through the resort and I was glad we did; Lots of options with all three resorts.
Another Great VLE stay
Have stayed at VLE many times. This property has been maintained nicely by the owners with upgraded furniture and well equipt kitchen. BBQ on patio was helpful. Property offers solid views and although the elevators near by were not operating it is very well located. We would stay here again!
Glad you enjoyed your stay with us. Please come back and see us again!
Gorgeous property right on the beach!
The 2 bedroom condo was super large; 3 full bathrooms; huge balcony overlooking the pool area; super clean and super well stocked with basic amenities such as plates, cups, glasses, paper towels and bath towels; the furnishings are about 10-15 years old, but in good shape. The entire staff was very friendly and very competent! Loved them all! There was a minor repair that was needed and it was taken care of in 30 minutes! Nice grill and restaurant on the premises, although we went out to the many great restaurants in Cabo and San Jose del Cabo. The shag rug in the master bath was shabby - it is old and needs to be tossed - no rug is needed there or anywhere in on the premises, including the ones in the master bath and kitchen - they have all seen better days. Overall I give the property a 98.5 out of 100! If you can't have an enjoyable stay at La Estancia you need to see your therapist!
Thank you for your review. Glad you enjoyed your stay! Please come stay with us again.
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