Σπίτι, 5 Υπνοδωμάτια + Sunroom, 2 Μπάνια, (Κλίνες 8)
- Αγγλικά, Ισπανικά
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A home with potential, but with too many problems
Although our initial reaction was to the very lovely courtyard, the plantings, the colors of the rooms, and the liveliness of the folk art collection, we very quickly realized that two of the four heaters we were promised had not been installed. We improvised with two portable electric heaters while waiting for the job to be completed. In the meantime we were distracted by the fact that there was barely enough warm water for two people to shower. Over the course of our stay we had to have the water problem corrected three times and it was never totally adequate.
It also turned out that the construction on the abutting house, which had been only obliquely referred to before we arrived, became an ever more pressing problem. By the end of the first ten days the pounding on the wall had become louder and louder and drilling in addition to the pounding had became a major issue. We informed the owner about the situation to which she only replied something to the effect that "it wasn't so bad when I was there". During the last two weeks of our stay we were unable to use our bedrooms after 8:00 in the morning. Frankly we were disappointed that the owner was so dismissive.
There were many other inconveniences such as the lack of heat in the bathrooms, no place to dispose of the garbage in the kitchen itself and other things we might be inclined to overlook had the owner been less defensive and more sympathetic. Only at the very end of our stay did her tone change.
As Homeaway owners ourselves, we can not imagine not having been much more proactive on our own to see that issues were adequate addressed. We also can not imagine having dismissed the discomfort of our guests in such an offhand manner.
These renters have a right to their review. There were 3 issues.
The construction issue next door. Normally in San Miguel there can be heard intermittent rat ta ta tat and Mexican music from construction crew radios, modulated if you ask. This was different. When I was there is early November, there was some early morning pounding, annoying but not continuous. But in January, the crew of the architect/owners who were not in San Miguel, began the deconstruction of concrete stairs leading from the first floor to the second, adjacent to our wall. Not until I spoke with them in early February did I learn of the cause of this horrific pounding. My husband and I had no control over it, the owners did not contact us ahead of time ( they did have our contact information) and they were not going to stop deconstruction anyway. So it was horrible.
In the Fall, we decided to update all our heaters with the best rated heaters available in San Miguel and I worked with our excellent management company to make sure all 4 would be installed by January 1. I was advised in December the first two were installed and that the second two were in the process as there were gas lines to be dealt with. Turns out, the second heaters were installed in the wrong rooms.
These renters had concerns before arriving so on about day 13 of their stay I contacted them to see how their stay was going. Only then was I informed of the heater issue which our management company fixed within 6 hours.
Then about a week later we heard about the limited hot water. It was checked and it turned out the heater was not set to the highest heat. It was reset but again did not continue to deliver. Again it was reset but we ordered a new hot water heater to be purchased and installed which was done quickly, but now at the end of these renters’ stay.
Normally I get to know our renters by phone, feel responsible for their stay and consider them stewards of our very personal home. Knowing ahead that January would be a horrible deconstruction time, I would not have rented the house and asked the architects for some kind of reimbursement for ruining this most popular month. But this scenario is a dream with unknowns about the schedule and type of work and the owners you are dealing with.
From mid March to mid April, we have no renters, the owners saying by then quieter, with finishing work. Our future renters were advised and will be again advised.
Charming, romantic, super central property in San Miguel de Allende
This is our 4th visit to this property and we adore it! The location is ideal. The gardens, colors and rooftop are super for relaxing and sharing great moments.. Rhe heaters have been upgraded and additional down comforters are in place making the cold winter nights so much more pleasant 😁 Thank you Margaret and Juana. Of course speaking of Juana, she creates the perfect atmosphere. She is the heart of this home in many ways! We love her.
All in all a wonderful stay as always!
Thank you Ric. The months of December and January can be cold at night and most homes are heated by heaters. These old colonial homes have thick walls and built 100 to 300 years before central heating. During the day you layer your clothes and enjoy the sun without snow or ice. Afternoons are warm in our garden and rooftop. Remember that you are in the mountains. These renters were our test for our updated heaters, additional quilts along with plenty of blankets and throws on the beds that can be taken to the roof for star gazing at night. The hottest month of the year is May when from 1-4 p.m. you want to be in the shade.
Amazing home in San Miguel de Allende
My husband and I loved this beautiful home and can't recommend it highly enough. It's clean, well-tended and in a central but quiet location. A private oasis. Juana, the cook, is a real gem and prepared delicious, traditional Mexican lunches for us. Thank you for the memorable stay!
Thank you Christine for your review. If homes can have two centers, Juana, our cook is one whose heart spreads over the house, the other, the traditional layout of the house and courtyards with the sun rising behind us in the morning and setting on the west facing roof patio looking over the mountains. There are many lovely and fantastic homes in San Miguel, many can be seen on the Sunday Home tours sponsored by the library, but few of those are for rent. We enjoy renting and sharing our home and say thank you because without you, our wonderful and appreciative renters we could never have such a beautiful home to share.
Wonderful place to spend our Spring Break week in SMA
Beautiful and welcoming home; convenient to everything walkable; delicious food by housekeeper!
Paradise in the center of San Muguel.
A romantic, beautiful, more traditional Mexican paradise in the historic center.
It is the second time i have spent a month here and i adore both the home and the wonderful person , Juana who is an integral part of the home and the experience!
I will be back again!
Pictures don't do justice to this lovely property.
We were a party of six. The bedrooms were spacious, quite and comfortable. We loved the expanse of this property. We spent a lot of time on the roof top enjoying the view and sipping on Margaritas. Juana showed us the secret of making lemonade part! The location of the house is great. It is just a short walk to great coffee shops, restaurants, and shopping.
We enjoyed our mid afternoon meals prepared by Juana. She is a lovely, kind and patient person. Her son takes very good care of the garden. It is a very peaceful place.
Margaret, the owner, was very helpful and thoughtful throughout the process of renting. She went out of her way with a a very kind invitation to extend our stay when she thought we may not be able to make it on time for our reserved dates due to the earthquake in Mexico City.
Our entire party would recommend this property.
Many thanks Margaret and John!
Lynda and Peter (Halifax, NS)
Lynda and Peter traveled a long way to enjoy San Miguel so when they had a few rain showers during their stay as September is the rainy season, I was happy to hear them say that playing a bit of Scrabble on the covered roof area worked for them.
The upstairs bedroom, adjacent to the roof, is also a great rainy day place as it looks out through two doors , one single glass and the other double glass doors to beautiful views. It is a comfortable hideaway for a snooze or to read.
Lynda and Peter, thanks for the review so others may know more about the house.
Margaret and JOhn.