2 υπνοδωμάτια, 2 λουτρά, υπνοδωμάτια 6
TurnKey Vacation Rentals
Wait until the carpet is replaced
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Here's the thing: the carpet downstairs was super stained and smelled really bad like whatever the stains were and all the chemicals and air freshener to cover up the smell. It was our opinion that the house really shouldn't be rented again until the carpet situation is taken care of. Also the upstairs shower drained very poorly. Otherwise the location was great and beautiful. The upstairs was clean and bright.
Pervasive malodor- very pervasive
Really this property should not be rented until the downstairs carpet is completely replaced and the smell is gone. It was difficult to sleep with the smell even with all the windows open.
Crows Nest at Jenner
The property has not been maintained properly. Someone allowed their pet or pets to go all over the downstairs carpet where the bedrooms were located ant the carpet was really badly stained. It needs to be replaced. The upstairs sliding door was hard to open or close. There was a pan that had egg burned onto it put away in the cupboard dirty. We could not use the grill because it was filthy with bar-b-que sauce etc. The downstairs tub had mold around it. At one time this was a beautiful place, but the owner must not care anymore.
Disappointed when we drove up! The front of the house so dirty! Walking through the gate to the door and seeing our view helped a lot! The upstairs very nice and clean! Downstairs where the bedrooms were and seeing the black spotted carpet a total turn off! What were those stains caused from??? The bedrooms and bathroom were clean. That carpet needs to go before it is rented again!!! Getting the garage door to open up was difficult, if my adult son wasn’t with me , I could of not opened the dirty door! The garage itself scary! The garbage in the garage had never been emptied, totally full, mouse or rat droppings all around it! Disgusting! There were no dish towels in the kitchen or a sponge to wipe or clean with! There is now, had to buy one! Thankful I brought a extra roll of paper towels! The kitchen itself was clean, stocked well with dishes, pans, and utensils! Very short on towels again for the bathrooms.. not even a guest towel to dry your hands on or soap in the downstairs bathroom! The hot tub was nice.. The sliding glass door takes two people to open it and shut it.. beyond hard to slide!!! Disappointing that the large TV didn’t work.. the small one was in black and white until my son figured out the problem with it! Very grateful for the landline phone especially with no phone service, that was nice and having WiFi!! The place could be absolutely perfect with just some extra TLC.. Wish I could of given all 5’s..
Crow's Nest - Jenner' Ca
Things we thought should be there but were not:
Dish washer soap
Broom/dust pan (they were there but broom was bad shape)
TV that worked - had to get small tv from one of the BR and rig it up
Cork screw that worked.
More towels (Their were no dish towels and not enough beach or bath towels)
Things that would be nice:
Shades on West facing upstairs windows.
Thank you for taking the time to leave us this feedback, and we’re so sorry to hear that your experience with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service before, during, and after your stay. We wish we had known about the hot water issue during your stay so we could have sent someone out to address it. We appreciate you giving us a call about the television, and apologize for the temporary fix being less than ideal. Please know that we have since addressed the issue and it should not be a problem for future stays. You were perfect guests and thank you for taking care of the property as if it were you own. We’d love the opportunity to host you again next time. - The Turnkey Team
Relaxing with great view
This home has a lot of potential. The owners have really neglected the property. No screen on main sliding door. Bedroom sliders had screens, but windows were very dirty- unable to see out clearly. Lamps with burned out light bulbs. Minimal kitchen accessories.
You pay for a "professional" cleaning fee. Not sure where they are spending the money. Downstairs carpet is filthy and spotted.